The Lean Digital Office represents a concrete opportunity to increase the efficiency of management processes, reduce costs, and improve profitability and cash flow, as well as enhance information flows.
This Open Program is designed for professionals and managers who want to boost productivity and streamline their organization by integrating the Lean Office approach with advanced digital tools.
Participants will be guided through a practical journey to:
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map processes and identify bottlenecks,
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analyze Non–Value-Added (NVA) activities that create no value for the customer or the business,
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apply continuous improvement tools tailored to office environments,
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define indicators and metrics to measure the benefits of improvement actions.
Through the use of digital tools such as Microsoft 365, collaborative platforms, generative AI, and automation technologies, participants will acquire the skills to digitalize and automate inefficient activities, improving internal organization and team productivity.
The program concludes with the development of an operational roadmap to apply Lean Digital Office principles within one’s own company.
The program provides concrete, immediately applicable tools, supporting the transition from theory to practice in any type of organizational context.
The Open Program in Lean & Digital Office is the ideal choice for those who want to make their company more agile, efficient, and competitive by fully leveraging the synergy between Lean culture and digital innovation.
Expected Outcomes:
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Learn how to analyze and map organizational business processes
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Identify and reduce waste and bottlenecks in office environments
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Optimize workflows through Lean Office methodology and its tools
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Implement digital solutions to enhance operational team productivity
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Define the best strategy and development plan for the Lean Digital Office within the company
Teaching Methodology:
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Theoretical lectures and workshops based on participants’ real cases
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Case studies on Lean Digital Office and AI applications
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Facilitation and support in developing a company-specific implementation plan
Target Audience
Entrepreneurs and Plant Managers, Corporate and Organizational Leaders, Operations Managers, Team Leaders, Project Managers, Supervisors.
The program is structured into 4 thematic modules, for a total of 4.5 teaching sessions delivered in hybrid format: two full-time in-person days and six online evening half-sessions.
Accreditamento
Bologna Business School è accreditata EQUIS – EFMD Quality Improvement System, uno tra i più importanti sistemi internazionali di valutazione della qualità e del miglioramento continuo delle Scuole di management e business administration.
Roberta Nonni
Executive Director
roberta.nonni@faentia.com
"The Lean Digital Office Open Program aims to build awareness of methods typically applied to process and production environments, which—when viewed through the lens of managing office workflows—can deliver remarkable results in terms of efficiency, potential savings, and greater operational effectiveness.
Lean Digital Office is knowledge, discovery, efficiency, and inclusion."
Claudio Zanelli
Academic Director
claudio.zanelli@faentia.com
"Waste is not found only in production processes, but also in offices. The Lean Digital Office represents a concrete opportunity to increase the efficiency of management processes and optimize information flows within office environments by reducing activities that do not create value but consume significant energy. This Open Program is designed for professionals and managers who want to enhance productivity and streamline operations by integrating the Lean approach with advanced digital tools."
Structure
The program is structured into 4.5 teaching sessions, divided as follows: two on-campus days from 9:15 a.m. to 5:45 p.m., and five online evening sessions from 6:30 p.m. to 9:30 p.m.
The first class, scheduled for January 22, will also be open to those who have not yet enrolled, who will be able to attend exclusively online. This allows prospective participants to experience the quality of the course and its full usability in digital format.
The session dates are:
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January 22, 2026, from 9:15 a.m. to 5:45 p.m. – On campus
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January 27, 2026, from 6:30 p.m. to 9:30 p.m. – Online
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February 3, 2026, from 6:30 p.m. to 9:30 p.m. – Online
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February 10, 2026, from 6:30 p.m. to 9:30 p.m. – Online
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February 17, 2026, from 6:30 p.m. to 9:30 p.m. – Online
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February 24, 2026, from 6:30 p.m. to 9:30 p.m. – Online
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March 5, 2026, from 9:15 a.m. to 5:45 p.m. – On campus
COURSES
- I vantaggi del Lean Digital Office e Lean Thinking
applicati negli uffici; - Tecniche e strumenti di mappatura end to end dei
processi: Makigami, SIPOC, Value Stream Design
(VSD); - Identificazione dei punti critici e delle inefficienze
negli uffici; - Le tecniche per individuare e analizzare i colli di
bottiglia; - Come identificare le attività a NON valore aggiunto
e gli sprechi (Muda) nei processi.
- Analisi di impatto e priorità di intervento per la
mitigazione degli sprechi; - Metodologie di miglioramento continuo (PDCA,
Kaizen, A3); - Strumenti Lean per l’ottimizzazione dei flussi: 5S,
Standard Work, Visual Management; - Definizione dei KPI e metriche per il monitoraggio
delle azioni di miglioramento; - Alla ricerca dell’efficienza, ottimizzazione dei flussi
comunicativi in azienda, (mail, riunioni, ecc); - Esempi e case
- Digitalizzazione dei processi amministrativi e
gestionali, da dove iniziare? - Come integrare le piattaforme di collaborazione in
ambienti fisici e virtuali Hybrid Workplace; - Automazione e ottimizzazione delle azioni ripetitive;
- Integrazione dell’AI generativa nei processi aziendali
- App e piattaforme collaborative al lavoro dei team;
- Analisi dei dati e supporto alle decisioni (Data
Driven); - La produttività e il benessere del team nel modello
Phygital; - Come implementare il Lean Digital Office in azienda
- Pianificazione di un progetto di Lean Digital Office
aziendale; - Roadmap e fasi di implementazione;
- Analisi dei rischi.
Faculty
Faculty members at Bologna Business School work together offering outstanding teaching standards. An international and interdisciplinary approach is guaranteed by a joint team of distinguished national core professors, adjunct, visiting professors, guest speakers and top managers.
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Claudio Zanelli
Industrial Advisor & Innovation Manager
Faentia Group
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Silvia Todde
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Emanuele Borasio
Science Communicator
Networking
Networking takes place among the students of the same class, between participants and faculty, and also with students from other programs or previous editions of the same course.
COMPANIES
Over the years, our partners have been consistently involved in the various activities that make up the structure of our programs. Companies within our network take part in project work and master classes; they actively contribute by introducing guest speakers and organizing company visits.
Our partners are our strongest supporters: they sponsor various scholarships, host student internships, and provide professional opportunities for graduates.
The partner companies of Bologna Business School are:
AEROPORTO G. MARCONI ASSICOOP BOLOGNA METROPOLITANA AUTOMOBILI LAMBORGHINI BOLOGNA FIERE BREVINI POWER TRANSMISSION CAMERA DI COMMERCIO DI BOLOGNA CAMERA DI COMMERCIO DI FERRARA CAMERA DI COMMERCIO DI FORLÌ-CESENA CAMERA DI COMMERCIO DI MODENA CAMERA DI COMMERCIO DI RIMINI CAMST CARPIGIANI GROUP CASSA DI RISPARMIO IN BOLOGNA CONFCOMMERCIO EMILIA ROMAGNA CONFINDUSTRIA EMILIA ROMAGNA COSWELL DATALOGIC DUCATI MOTOR HOLDING ENEL ENGINEERING INGEGNERIA INFORMATICA EXPERT SYSTEM FALORNI FASTWEB FERRARELLE FERRARI FERRETTI GROUP FINALMA FONDAZIONE CARISBO FONDAZIONE CASSA RISPARMIO CESENA FONDAZIONE CASSA RISPARMIO DI CENTO FONDAZIONE CASSA RISPARMIO DI IMOLA FONDAZIONE CASSA DI RISPARMIO DI CARPI FONDAZIONE CASSA DI RISPARMIO DI FERRARA FONDAZIONE CASSA DI RISPARMIO DI PADOVA E ROVIGO FONDAZIONE G. MARCONI FONDAZIONE IBM ITALIA FONDAZIONE ISABELLA SERÀGNOLI FONDAZIONE DEL MONTE DI BOLOGNA E RAVENNA FONDAZIONE PER LA COLLABORAZIONE TRA I POPOLI FOOD TREND FOUNDATION FURLA GOOGLE ITALIA GRANAROLO GROUPM GRUPPO COESIA GRUPPO SISTEMA H-ART HSPI HAWORTH HERA HORSA IBM ITALIA IMA ICONSULTING INTESA SAN PAOLO KPMG ADVISORY LABORATORI GUGLIELMO MARCONI LANDI RENZO LEGACOOP BOLOGNA LIGHTHOUSE MANUTENCOOP MAPE MAPS MASAI ITALIA MASERATI MICROSOFT ITALIA MONTENEGRO N.C.H. NUOVI CANTIERI APUANIA OLIDATA ONIT GROUP OPERA SANTA MARIA DEL FIORE PHILIP MORRIS ITALIA POLTRONESOFÀ REGIONE EMILIA-ROMAGNA RICOH S.E.C.I. GRUPPO INDUSTRIALE MACCAFERRI SAP SCS CONSULTING STMICROELECTRONICS SCHNEIDER ELECTRIC SEPS TECHNOGYM TEUCO THE BOSTON CONSULTING GROUP TOYOTA MATERIAL HANDLING ITALIA TREVI GROUP UMBERTO CESARI UNICREDIT UNIEURO UNINDUSTRIA BOLOGNA UNIPOL VEM SISTEMI VERONESI VIABIZZUNO VIDEOWORKS VOLVO CAR ITALIA WPP ITALIA YOOX NET-A-PORTER GROUP
FEES
The enrollment fee for the course is:
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€2,500 (+ VAT) for registrations from companies and institutions
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€2,000 (+ VAT) for individual registrations
Discounted rates are available for early registrations.
The fee includes attendance of the program, all study materials available through the online platform, and access to Bologna Business School services, which include: a personal Alma Wi-Fi account and use of the study areas.
The following discounts are available:
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for early registrations;
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for companies belonging to the Business Network;
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for Alma/BBS and Profingest Alumni;
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for groups of at least three participants.
REQUIREMENTS
The course is limited to a maximum of 20–25 participants.
APPLICATION PROCESS
To enroll, you must request the registration form by sending an email to openprograms@bbs.unibo.it.
FAQs
The majority of participants have degrees. A quota of applicants who do not hold a three year degree and with a minimum 8 years of professional experience can be admitted, up to 20%.
Should a group of colleagues wish to participate in the program, it is possible to contact the Program Manager to evaluate an ad hoc participation price.
The documents used in the classroom and any further reading or exercises will be uploaded to our platform, whose credentials will be delivered in the classroom.
Yes, there is a certificate upon successful completion of all courses, the final examination and 70% attendance. The certificate will attest to successful completion of the courses and will award 60 university credits (CFU).
