{"id":146036,"date":"2025-12-04T17:04:32","date_gmt":"2025-12-04T16:04:32","guid":{"rendered":"https:\/\/www.bbs.unibo.it\/?post_type=open-program&#038;p=146036"},"modified":"2026-10-23T17:35:55","modified_gmt":"2026-10-23T15:35:55","slug":"lean-digital-office","status":"publish","type":"open-program","link":"https:\/\/www.bbs.unibo.it\/en\/open-program\/lean-digital-office\/","title":{"rendered":"Lean and AI Digital Office"},"content":{"rendered":"<div>\n<h2>WHY TAKE THIS COURSE AT BBS?<\/h2>\n<p><strong>For you:<\/strong><\/p>\n<ul>\n<li>Learn to map office processes.<\/li>\n<li>Gain Lean, digital and Artificial Intelligence tools to improve productivity, workflows and internal collaboration.<\/li>\n<li>Learn to use apps and collaborative platforms effectively.<\/li>\n<li>Learn to distinguish between and use the three levels of AI application in business: conversational prompting, automation and AI agents, and agentic loops.<\/li>\n<\/ul>\n<p><strong>For your company:<\/strong><\/p>\n<ul>\n<li>Improve the efficiency, profitability and quality of management and information processes.<\/li>\n<li>Develop an operational roadmap to digitalise, automate and safely delegate repetitive work to AI agents.<\/li>\n<li>Reduce the risks associated with AI adoption through governance, security and compliance with the AI Act (EU Regulation 2024\/1689).<\/li>\n<\/ul>\n<p>The Lean &amp; AI Digital Office Open Program offers a practical opportunity to improve the efficiency of management processes, reduce costs and increase profitability and cash flow, while enhancing the company\u2019s information flows and decision-making processes.<\/p>\n<p>This Open Program is designed for professionals and managers who want to improve productivity and streamline their organisations by combining the Lean Office approach with advanced digital tools and generative and agentic Artificial Intelligence. It is aimed at entrepreneurs, plant managers, business and organisational managers, operations managers, team leaders, project managers and supervisors.<\/p>\n<p>The programme begins with process mapping and the identification of common sources of waste in office activities, before guiding participants through a conceptual shift: <strong>from simple conversational prompting to delegating processes to AI<\/strong>, through automation loops and autonomous agents.<\/p>\n<p><strong>Participants will be guided through a practical learning journey to:<\/strong><\/p>\n<p>The programme offers <strong>practical tools that can be applied immediately<\/strong>, facilitating the transition <strong>from theory to practice<\/strong> in any business setting.<\/p>\n<ul>\n<li>The <strong>Lean &amp; AI Digital Office Open Program<\/strong> is the ideal choice for those who want to make their company <strong>more agile, efficient and competitive<\/strong>, fully harnessing the combination of <strong>Lean culture, digital innovation and Artificial Intelligence.<\/strong> map processes and identify critical issues,<\/li>\n<li>analyse Non-Value-Added (NVA) activities that create no value for either the customer or the business,<\/li>\n<li>apply digital tools and AI to improve office efficiency,<\/li>\n<li>define indicators and metrics to measure the benefits of improvement initiatives.<\/li>\n<li>build automated workflows for repetitive tasks<\/li>\n<\/ul>\n<p>The programme concludes with the development of an <strong>operational roadmap<\/strong> for applying Lean &amp; AI Digital Office principles within participants\u2019 own organisations, with implementation in the workplace recommended.<\/p>\n<p><strong>Expected Learning Outcomes<\/strong><\/p>\n<ul>\n<li>Learn to analyse and map organisational processes.<\/li>\n<li>Identify and reduce waste and inefficiencies in office activities.<\/li>\n<li>Optimise workflows using the Lean Office methodology and its tools.<\/li>\n<li>Understand when to use a prompt, an automation loop or an agent, and assess the costs and returns of each option.<\/li>\n<li>Design an automated workflow incorporating iterations, error handling and human approvals.<\/li>\n<li>Configure an AI agent for a real office process, using company data through retrieval-augmented generation (RAG) and security boundaries compliant with the AI Act.<\/li>\n<li>Build a working prototype based on a business case from your own organisation.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p><strong>ACCREDITATIONS AND RANKING<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.bbs.unibo.it\/wp-content\/uploads\/2021\/10\/equis.png\" alt=\"EQUIS\" \/><\/p>\n<p>Bologna Business School is\u00a0<strong>EQUIS \u2013 EFMD Quality Improvement System<\/strong>\u00a0accredited, one of the most important international quality assessment and continuous improvement systems for Schools of Management and Business Administration.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.bbs.unibo.it\/wp-content\/uploads\/2026\/05\/FT_2026_BUSINESSEDUCATION_EXECUTIVEEDUCATION_RANKING_RGB-scaled.png\" width=\"182\" height=\"52\" \/><\/p>\n<p>Bologna Business School\u2019s Open Programs are included in the <strong>Financial Times Ranking<\/strong>, Executive Education category, 2026.<\/p>\n<div class=\"youtube-responsive-container bg-secondary\"><iframe data-cookieconsent=\"marketing\"  title=\"Open Programs\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/iNdLW7gdYPc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<div class=\"cookieconsent-optout-marketing cookiebot-embed-placeholder bg-white\"><a href=\"javascript:Cookiebot.renew()\">We set up our site so that YouTube does not send cookies to you unless you play the video.<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>WHY TAKE THIS COURSE AT BBS? For you: Learn to map office processes. Gain Lean, digital and Artificial Intelligence tools to improve productivity, workflows and internal collaboration. Learn to use apps and collaborative platforms effectively. Learn to distinguish between and use the three levels of AI application in business: conversational prompting, automation and AI agents, [&hellip;]<\/p>\n","protected":false},"author":141,"featured_media":0,"menu_order":0,"template":"","class_list":["post-146036","open-program","type-open-program","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lean and AI Digital Office | BBS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bbs.unibo.it\/en\/open-program\/lean-digital-office\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lean and AI Digital Office | BBS\" \/>\n<meta property=\"og:description\" content=\"WHY TAKE THIS COURSE AT BBS? 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